This privacy policy describes how FeedyGonzalez collects, uses, and shares personal information about you when you visit our website or make purchases from our online shop. It outlines the types of data we collect, our lawful reasons for processing this data, and the ways we ensure your information remains protected.
Information We Collect
We collect certain personal information about you when you use our site. This includes:
- Contact details like your name, email address, and phone number when you create an account or make a purchase.
- Billing and delivery address when you buy items from our shop.
- Data on the products you view or add to your cart to optimize your shopping experience.
- Communications between you and FeedyGonzalez via calls, emails, live chats, or through public forums.
We only collect the minimum amount of data needed to deliver orders and communicate with customers. We do not collect sensitive information like credit card numbers, which are processed securely by third-party payment providers.
Lawful Basis for Processing
FeedyGonzalez processes your personal data under the following lawful bases:
- Contract – To fulfill orders you place in our online shop.
- Legitimate Interest – To respond to queries, improve our service, and provide you with information about new products we think may interest you. You have the right to opt out of any marketing communications.
- Consent – We will only send marketing emails with your explicit consent, using a double optin method, which can be withdrawn at any time.
- Legal Obligation – In cases where we are required by law to retain or share certain customer data. This includes orders covered under the Distance Selling Regulations.
Data Protection and Security
FeedyGonzalez takes data protection seriously. We utilize appropriate physical and technical safeguards like encryption and access controls to keep your data secure.
We will only retain your personal information as long as necessary to fulfill the purposes outlined in this policy, unless further retention is required by law.
Your Rights as a Customer
Under the GDPR, you have the following rights with respect to your personal data:
- Right of access – You may request a copy of data we hold about you.
- Right of rectification – You can update incorrect or incomplete data by contacting us.
- Right to erasure – You can request we delete your data in some circumstances.
- Right to restrict processing – You can ask us to stop using your data in certain ways.
If you have any questions about our privacy practices or would like to exercise your rights under GDPR, please contact us at hello@feedygonzalez.com. We are committed to protecting your personal data in compliance with UK and EU data protection laws.